01
Profile
Well-accomplished project leader with proven experience managing a portfolio of CRM and ERP projects and steering high-performing teams. Excels at overseeing complex projects, ensuring timely delivery and adherence to budget constraints. Adept at strategic lifecycle management, aligning team efforts with organisational objectives, and fostering stakeholder relationships that drive operational excellence. A solutions driver who bridges the gap between business and technology — coordinating across disciplines and delivering robust, high-quality systems that solve real business problems.
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Skills & Expertise
Azure DevOps
Skilled in task management and report creation within Azure DevOps environments.
Team Leadership
Demonstrated leadership in building and steering cross-functional teams for operational improvement.
Process Improvement
Advising on PM best practices with a focus on business process optimisation.
Core Competencies
Microsoft Project Plan
Project Management
Stakeholder Engagement
Budget Management
Strategic Planning
Lifecycle Management
Risk Mitigation
Cross-Functional Coordination
Quality Assurance
Timeline Management
Process Improvement
Decision Making
User Acceptance Testing
Negotiation
Dynamics 365 Projects
Problem Solving
Azure DevOps
Jira
03
Experience
Senior Project Manager
Current
Aug 2025 — Present
Viveka Health Services · Kathmandu, Nepal
- Enhanced team productivity through a performance dashboard initiative.
- Ensured 100% Definition of Done compliance across teams, reducing UAT and production defects.
- Improved agile maturity through coaching and process stabilisation.
- Optimised Jira workflow to enhance delivery efficiency.
- Introduced a Risk Register to mitigate risks before they became blockers.
Head of Project Management Department
Aug 2023 — Dec 2024
Dogma Group (Microsoft Gold Partner) · Kathmandu, Nepal
- Led an enterprise PMO supporting a portfolio of £15 million across 25–30 projects.
- Built and trained a team of 15+ project managers to manage diverse Microsoft D365 projects.
- Established project governance framework, improving resource management, visibility and stakeholder engagement.
- Conducted regular training sessions on PM tools and organisational processes.
- Weekly project health checks and risk assessments helped reduce project delays.
- Created and delivered project management reports to senior management.
Lead Project Manager
Nov 2022 — Aug 2023
Dogma Group (Microsoft Gold Partner) · Kathmandu, Nepal
- Directed full lifecycle delivery of multiple Dynamics 365 projects with budgets from £80k to £300k.
- Managed cross-functional teams with focus on scope, timelines, budgets and quality.
- Maintained RAID logs, analysing and consulting on risk management strategies.
- Successfully delivered projects on time and within budget, generating referral projects from existing clients.
- Facilitated daily scrum sessions and managed change through a change control process.
Project Manager
Jun 2020 — Nov 2022
Dogma Group (Microsoft Gold Partner) · Kathmandu, Nepal
- Executed multiple projects from start to finish within budgets of £60k to £150k.
- Orchestrated project scoping workshops, risk analysis and defined deliverables.
- Administered project plans in DevOps, allocating resources and overseeing milestones.
- Managed RAID logs with stakeholders, ensuring timely escalation and resolution.
- Facilitated daily scrum meetings, assessing tasks and progress with consultants.
PMO Analyst
Aug 2018 — Jun 2020
Hidden Brains Infotech · Ahmedabad, India
- Tracked progress across a portfolio of 25+ fixed-cost and 15+ T&M projects.
- Developed and maintained project dashboards and reports for senior management.
- Co-created PMO best practices and assisted in implementation.
- Conducted early risk assessments and facilitated mitigation strategies.
- Organised and led PMO meetings, documenting and following up on action items.
Client Account Manager
Jan 2017 — Jul 2018
Hidden Brains Infotech / Configure IT · Ahmedabad, India
- Managed a portfolio of 10+ client accounts, ensuring high satisfaction and retention.
- Collaborated with product, sales, and marketing teams to align client needs with offerings.
- Conducted regular account reviews and gathered client feedback.
Support Team Member
Jan 2016 — Dec 2016
Hidden Brains Infotech / Configure IT · Ahmedabad, India
- Onboarded new clients, provided customer service, and resolved issues promptly.
- Gathered client feedback and documented insights for product improvement.
Trainee
Aug 2015 — Dec 2016
Hidden Brains Infotech · Ahmedabad, India
- Functional and non-functional requirement gathering for mobile and web applications.
- Created use-case diagrams, functional diagrams, ER diagrams, and wireframes.
Intern
Jan 2015 — Mar 2015
ITC Infotech · Bangalore, India
- Developed an IoT application to connect objects to the internet using the ThingWorx platform.
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Education & Certifications
Bachelor of Computer Science & Engineering
2015
PMP — Project Management Professional
Project Management Institute (PMI)
Registered Scrum Master
Scrum Alliance
Lean Six Sigma Foundation
Process & Quality Management
AI in Project Management
Project Management Institute (PMI)
Change Management for Projects
Stakeholder & Organisational Change
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Personal Aims
01
Ensure every project is delivered successfully — on time, within budget, and to quality standards.
02
Work effectively as a team to create growth, success, and achieve shared targets.
03
Foster a collaborative environment where people feel motivated and empowered.
04
Think logically, proactively, and laterally to resolve unexpected problems quickly.
05
Apply extensive experience managing diverse project portfolios to make informed, strategic decisions in future roles.
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Interests & Hobbies
🏓 Table Tennis
🚀 Project Management